Brantwood Developments

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Privacy Policy

Brantwood Developments
Effective Date: 19/08/2025

Brantwood Developments (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.brantwooddevelopments.com.

  1. Who We Are

Brantwood Developments is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details:
Email: info@brantwooddevelopments.com
Address: 18 Meadow Drive, Chester Le Street, England, DH2 2XA

  1. Data We Collect

We may collect and process the following types of personal data:

  • Contact details that you provide via our contact forms (such as your name, email address, telephone number, and any other information you choose to share).
  • Usage data including IP address, browser type, and site activity, collected through Google Analytics.
  • Cookies and similar technologies to understand how you use our website and improve your experience.
  1. How We Use Your Data

We process personal data for the following purposes:

  • To respond to enquiries and provide customer service.
  • To send marketing communications where you have consented or where we have a legitimate interest.
  • To monitor and improve our website through site analytics.
  1. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent (where you have opted in to receive marketing communications).
  • Legitimate interests (to improve our website and respond to enquiries).
  • Contractual necessity (to provide services you request from us).
  1. Sharing Your Data

We may share your personal data with:

  • Urban Base (our property sales and marketing partner).
  • Service providers who process data on our behalf (such as website hosting and analytics providers).

We do not sell your personal data.

  1. International Transfers

We do not transfer your personal data outside the UK.

  1. Cookies

Our website uses cookies and similar technologies. These help us:

  • Understand how visitors use our website (via Google Analytics).
  • Improve performance and user experience.

You can manage or disable cookies through your browser settings.

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Typically:

  • Contact form data: up to 24 months.
  • Analytics data: retained by Google in line with their policies (currently up to 26 months).

After these periods, your data will be securely deleted or anonymised.

  1. Security

We take appropriate technical and organisational measures to safeguard personal data against accidental loss, misuse, or unauthorised access.

  1. Your Rights

Under UK GDPR, you have the following rights:

  • To access the personal data we hold about you.
  • To request correction of inaccurate or incomplete data.
  • To request deletion of your data (subject to legal obligations).
  • To restrict or object to the processing of your data.
  • To withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@brantwooddevelopments.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”